Help centre / Desk / Packs
Redact a document
Redaction blacks out what shouldn’t be seen before a document goes to the other side or the court. Desk finds the usual things for you, and you choose what goes. The original stays on the matter as an earlier version.
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Open the document’s menu
Go to Matters
Open the matter, press Open beside Documents, then press the menu button on the document and choose Redact.
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Pick what to black out
Under What to black out, Desk lists what it found:
- Names of people
- Addresses
- Phone numbers
- Email addresses
- Bank and National Insurance details
Untick anything that should stay.
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Add words of your own
Under Words of your own, type Words or phrases, one a line, and press Find.
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Draw over anything else
Drag across the page to black out an area, like a signature or a photo. Press Remove beside one you didn’t mean.
For a scan, we can’t read the words, so drag over everything you want hidden.
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Save it
Press Save a redacted copy. It becomes the document’s newest version, and the original stays under Versions.
Still stuck? Write to [email protected] and we'll get back to you.