Help centre / Desk / Day to day
Keep up with updates and notifications
Updates collects what’s happened on your matters: notes that mention you, emails in, documents added, dates coming up and who’s looked. You choose which of these also reach you by email.
-
Open your updates
Go to Updates
The newest are at the top, grouped by day. The bell at the top of every Desk page shows how many are new.
-
Show just what you need
Pick what to show:
- Everything
- Unread
- Mentions
- Emails
- Documents
- Dates and chasing
- Who’s looked
-
Act on an update
Press the button on an update to go straight to what it’s about, or Mark read to clear it. Mark all read clears the lot.
-
Follow a matter
Go to Matters
Open a matter that isn’t yours and press Follow to hear about it too. Press Following to stop.
-
Choose what reaches you
Go to Settings › Notifications
Set Matters to tell me about, then for each kind of update choose how you hear about it:
- In Desk and email straight away
- In Desk and the morning summary
- In Desk only
- Don’t tell me
-
Set your quiet times
Choose a Morning summary time, your Quiet hours for email and your Time zone. Each choice is saved as soon as you pick it.
You’re never told about what you did yourself.
Still stuck? Write to [email protected] and we'll get back to you.