Help centre / Sig / Getting started
Send your first document for signing
Everything you send for signing goes out as a package: one or more documents, and the people who need to sign them. You can send your first one in a few minutes.
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Start a new package
Open Sig and select Send a package at the top of the Packages page.
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Add your documents
Drop the files onto Documents to sign, or select it to choose them. You can give the package a Title, or leave it and we’ll use the first document’s name. Anything you write in Message to the signers appears in their email and on the page where they sign.
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Add the people who sign
Under Signers, fill in each person’s Name and Email. Select Add a signer for each extra person, up to twenty.
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Choose your options
Under Options, pick how long people have to sign in Signers have until. It starts at 30 days, and you can choose anything from 1 week to 90 days.
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Send it
Select Send. We email each signer a link, and you land on the package’s own page, where you can follow along as people open and sign it.
Filming each signer
If you switch on Film each signer as they sign, each person takes a two second video of themselves as they finish signing. Anyone without a working camera can sign with a code we email them instead, and the package page shows you which way each person signed.
If something goes wrong
It says a signer needs a name and an email address. Every row under Signers needs both. Fill in the missing one, or select Remove on a row you don’t need, then select Send again.
Something else stops the package going out. Check the message at the top of the page, which says what needs changing. If it still won’t send, write to [email protected] and tell us what you see.
Still stuck? Write to [email protected] and we'll get back to you.