Help centre / Loupe / Day to day
Decide on a check and pass it on
Loupe tells you what it found, and your team decides what it means. The decision and your reason stay with the check, so anyone can see later who decided and why.
-
Open the check
Go to Loupe › Checks
Checks still to be decided are under Waiting. Press one to open it.
-
Give it to someone
To pass it on, choose a colleague under Assigned to. It’s saved as soon as you pick.
-
Choose your decision
Under Your decision, pick one:
- It's genuine, nothing here changes what it says
- It's been altered, someone changed it before sending it
- Ask for more evidence, you can’t tell from these pages
-
Say why
Write Your reason, what you saw, so the team can see it later, then press Save the decision.
-
Change it if you need to
If more evidence arrives or you change your mind, open the check and press Change the decision.
If something goes wrong
It says You can decide once the check has finished. Loupe is still looking. Wait a moment and the choices appear.
Still stuck? Write to [email protected] and we'll get back to you.