Help centre / Your organisation / Your team
Remove someone who has left
When someone leaves, remove them from your organisation so they can no longer sign in to it. Their past work stays where it is.
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Open your team
From All products, open Organisation and then Team.
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Select Remove
Find the person and select Remove at the end of their row.
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Decide about their keys
Also revoke API keys they created is ticked for you. Leave it ticked unless one of your systems still relies on a key they made, in which case untick it and replace that key soon.
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Confirm
Select the Remove button with their first name on it. They lose access straight away, and the checks and records they worked on stay in place.
Afterwards
Wherever their name appears on past work, it now reads as a former member. If you kept their keys, their profile tells you which ones still work, and you can revoke them on the API keys page whenever you’re ready.
If something goes wrong
The Remove button is greyed out. They are the only Owner. Make someone else an Owner first, then remove them.
They had an invitation that hadn’t been accepted yet. Select Revoke on the invitation row instead, and the link in their email stops working straight away.
Still stuck? Write to [email protected] and we'll get back to you.